Overview

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Social Rating

4.2

Management Rating

4.2

Quality Rating

4.2
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Estimated Base Rent

$1000

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Property Address

  • Address :

    754 E 13th Ave, Eugene, OR 97401, USA

  • State : OR
jodi
Oct 03, 2024
We were soooo impressed. It was a well oiled machine! We rolled into town about an hour ahead of our move in time. They worked us in with a smile and it felt like 10minutes for them to unload our car and truck and deposit it in the room. There

were a lot of staff at the ready to help with any questions we had and the coffee and really good donuts were a nice touch. The manager, Carson, was friendly, efficient and extremely competent. The whole rental process was a breeze. Calls over the summer were always answered by a friendly and responsive person who either knew the answer or found the answer and got back to us right away. Want to point out that we have no affiliation with anyone in this organization. Our only bias is that we were charmed by Carson’s mom who was helping with the coffee and donuts🥰

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Management
5
Quality
5
Jonathan
Sep 01, 2024
Beware...you may be asked to sign a lease agreement, which by the way approaches 100 pages in length (so you can easily bury hard to interpret contract terms). In said lease, it is possible that you will agree to paying for 12 months of rent, which normally would be fine

if you could occupy your apartment for the 12 month duration. However, if your contract starts on Sept 16 or thereabouts (very likely if you are moving in for school at U of O), you must pay rent on Sept 1 for the entire month of September even though YOU CANNOT LIVE THERE UNTIL SEPT 16. This is buried in the terms of the lease, which is possible to find if you are looking for it and have the ability to interpret these policies, which for most people will not be all that likely. Meaning, the contract does not say "warning you will have to pay for two weeks in which you can't live here", it is covered in terms written by people who don't want to you be able to pick up on it. But you did sign the lease, and if you call to ask for an explanation as to why you have to pay for 2 weeks of rent that you cannot use, they will tell you "it's in the contract you signed". Is it perfectly legal? Absolutely, because you signed the terms of the contract. Is it immoral or unethical? Well, yes. So just be warned, rent is due 9/1, and your contract states that you can start inhabiting the apartment on Sept 16, and indeed you will pay for the entirety of September even if you can only live there for 2 weeks of the month. Again, perfectly legal for them to do that so just giving you the heads up of what to expect. Or, better yet, find a different place and take your money elsewhere. Either way, ask questions and dig through the seemingly endless terms about your specific lease in that enormously long contract.

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Management
1
Quality
1
Kai
Jul 30, 2024
Such a beautiful property and I’m so excited to live here next year! I came in for a tour recently and was greeted with the best staff welcome! Carson has a great team behind him, seems like a great leader and has great vision for the property and future projects!

Thank you again for a great service and experience! See you all soon!

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Management
5
Quality
5
Aaron
Jul 27, 2024
I just talked to Isabel, she sounded so nice. And she was super helpful. Also really willing to schedule me around my busy crazy life. She was FANTASTIC. I hope they have more staff like her. I’m not sure if I’ll be living there but literally just off the phone

call I can tell management is great here. Isabel is so helpful. 10/10 experience

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Management
5
Quality
5
Manish
Sep 16, 2024
Our experience getting our daughter settled into Chapter was professional, friendly, organized, and overall awesome :) Carson and Carter were always patient and helpful, and we are grateful for their hard work! 🏋🏽‍♂️ 🥳 Thank you Chapter for making our experience enjoyable and memorable 🙏🏽😁
Management
5
Quality
5

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