Overview

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Social Rating

2.6

Management Rating

2.6

Quality Rating

2.6
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Average Rent Price

$866

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Property Address

  • Address :

    1848 Hilyard St, Eugene, OR 97401, USA

  • State : OR
Riley
Apr 19, 2023
I only got my security deposit back because I sued them. They have scammed every single student that has lived here. Alexis Hall, the property manager claims that she will stop scamming people in the future, let’s see how that goes. The apartment itself is nasty and wasn’t cleaned when

I moved in and the service is terrible. If you’re deciding to live here or in a cardboard box, the box may be a better option.

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Management
1
Quality
1
Timothy
Jan 15, 2022
We moved out of my daughter's Duck Abbey apartment in August and expected a return of our deposit within 30 days. We spoke with Donna, the on-site property manager, on 3 occasions (Oct 5, Nov 3 and Nov 23). Donna stated that we were due the deposit ($400x 3

roommates) and we were told a check was in process of being cut or had been cut and was enroute. We never received the check. On Dec 7, I spoke with Amy at Nelson Partners (who owns the property) who promised to look into the matter and call me back. They never called back and stopped returning my calls. We went through a similar frustration to get our cloths dryer fixed and did not have a working cloths dryer for months.

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Management
1
Quality
1
simon
Feb 03, 2021
I love the community here, everyone isn’t just neighbors but more like friends or extended family. With marble countertops and on-site laundry in every unit staying in the apartment is nice during these trying times, I haven’t felt so at home sense moving out on my own. The manager Donna is wonderful

to be around and easy to talk with about anything, she always makes sure we’re happy staying here.

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Management
5
Quality
5
Zhi
Feb 02, 2021
Living here has gone well ever since the most recent manager, Donna, was brought in to replace less effective management, and all my needs have been met. Another welcome recent change was the bringing on of an always-present maintenance man, Simon, since now any cosmetic or functional issues I had

with my rental have been addressed in a timely manner. The staff here goes out of their way to make the tenants feel welcome and taken care of.

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Management
5
Quality
5
Marissa
Feb 10, 2020
Worst place I've ever lived. There are so many EMERGENCY issues in my apartment that haven't been fixed. The property manager will ignore you for DAYS, but then will be out partying with residents. I am almost always overcharged every month and I have to call a thousand times for

someone to fix it. I was charged 2x my rent amount one month (my account was on autopay) and they weren't able to refund me, only credit me for the next month. So my bank account was overdrawn and I was charged for it. Don't live here if you want to get sleep because your neighbors will be insanely loud until 3am -- even on the weekdays. Save your money. This place is not worth the price!!!!

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Management
1
Quality
1

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