Social Rating

4.4

Management Rating

3.4

Quality Rating

3.3
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Message complex

Average Rent Price

$495

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Property Address

  • Address :

    556 N 400 E, Provo, UT 84606, USA

  • State : UT
Anonymous 21
Jul 11, 2024
Transparent pricing, Great location, Get ready to party

Management
3.0
Hard to get a hold of but fair.

Quality
4.0
Best bang for buck.

Clarissa 18
May 18, 2024
Bad maintenance, Poor management, Overpriced
Would love to discourage anyone from living at liberty square. Specifically Washington 3. There have been constant issues since they day we moved in but I would like to specifically mention the water damage and mold that they have ignored. They found standing water in the vents after one of

my roommates had to leave for two weeks because of mold poisoning. After the initial discovery of visible mold they came and said they sprayed for mildew. Another request had to be submitted to get them to come clean the mold, violating their contract that says they have to take care of it immediately. They are currently claiming we are not living in deficit conditions. They are refusing comply with the Utah Fit Premisise Act (which they are violating in multiple ways) and let me and my roommates out of our leases.

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Management
1.0
Not at all helpful.

Quality
1.0
Not livable.

Anonymous 21
May 08, 2024
Great location, Good maintenance, Get ready to party
I liked living here. Management has improved significantly since I have been here, and they have helped me with a lot of my troubles. Maintenance was usually pretty quick when something broke. Overall it is a good place to live!!

Management
3.0
Management is pretty responsive. You need to go in to talk to them because they are

hard to contact otherwise. They did help me with some problems, though.

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Quality
3.0
This living space is pretty good! Especially if you do a good job of upkeep, it

is pretty good quality.

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Anonymous 20
Apr 26, 2024
Great location, Get ready to party, 10/10 would recommend
I LOVE LIBERTY SQUARE! There honestly isn’t a more social apartment complex south of BYU campus! It’s a 6 min walk to campus and so close to center street. The outdoor pool is a big plus and the gym and laundry room are both super nice as well! The ward

is simply the most amazing YSA ward I have ever had the privilege of being in and the members and bishopric are so fantastic:)

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Management
5.0
Management is really sweet and caring and the maintenance team helped us out a ton

Quality
5.0
Apartments have some homey decor and are spacious enough for everyone

Anonymous 21
Apr 19, 2024
Great location, Get ready to party
Seems like a great place to live if you like meeting people and having a lot of friends!

Management
5.0
Not too bad

Quality
4.0
The apartments are a lot better than my last place.

Grace 20
Apr 12, 2024
Good maintenance, Get ready to party, Great location
Fun place to live overall. I stayed for 2 years and really enjoyed my time there. Great maintenance, good crowd as well. Only issues I've had were resolved.

Management
2.0
Pretty unresponsive and really hard to get in touch with. It's better to just go into

the office.

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Quality
3.0
Decently clean with a TON of storage. Maintenance is amazing and quick to respond to any

issue.

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Anonymous 21
Mar 21, 2024
Best in town, Good roommate matching, Younger Crowd
Liberty square is a great place! My only issue was that they use some parking spots for storage which can limit parking. Other then this it is still a great place to live and they have some amazing activities and parties. Especially the Halloween party

Management
4.0
Management is great if you go inside to the office and they will help!

Quality
4.0
If you keep things clean and stay on top of it, its a great place!

Anonymous 21
Mar 21, 2024
Good roommate matching, Younger Crowd, Get ready to party
Liberty square is a great place! My only complaint would be that they cover some parking spots with storage containers which can limit parking. They have fun activities and a killer Halloween party.

Management
3.0
The management help out really well if you go into the office. They are pretty kind

people!

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Quality
4.0
It's pretty good quality! If you can manage to keep things clean it will feels really

great!

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Anonymous 21
Mar 13, 2024
Safe, Younger Crowd, Great location
Great location super close to campus and an amazing ward and great Roomates!!

Management
2.0
Not super helpful but maintenance always pulls though.

Quality
4.0
Great storage and you can keep it as clean as you like!

Anonymous 21
Mar 07, 2024
Great location, Bad maintenance, Poor management
Super fun, but management lacks any type of urgency to help you whether it is with no hot water in the entire building or a broken shower.

Management
1.0
Management does not respond, even if both roommates submit a maintenance request.

Quality
3.0
Plenty of storage in my floor plan at least- we don’t even use it all. The

apartment is old so it could be cleaner but it’s not falling apart either.

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Anonymous 19
Mar 05, 2024
Good maintenance, Great location, Get ready to party
Liberty square is a great place to live as a young student, especially if you are coming back from a mission. You meet a lot of people and it is a very social place to be.

Management
5.0
Management is kind and responsive.

Quality
5.0
Quality is pretty good for what you’re paying for. Maintenance is fast at fixing any issues

you might have

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Anonymous 19-20
Mar 01, 2024
Safe, Good maintenance, Get ready to party
I think it is a little over priced but it is so social. Everyone is so friendly and wants to make friends with everyone else. I also love how close it is to BYU.

Management
3.0
I have little to no complaints about the management. They have been very nice to me.

Quality
2.0
The apartments are pretty old so it is a little run down. There have been many

maintenance issues as well.

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Anonymous 20-21
Mar 01, 2024
Safe, Get ready to party, Great location
Super convenient location to BYU, great roommates, great ward.

Management
3.0
The on site staff are so kind!

Quality
3.0
Size is decent for 6 people, apartments are a little on there damaged side, but the

on site maintenance staff is great and so kind.

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Shannon 22
Jan 10, 2024
Good roommate matching, Great location

Management
3.0
They are pretty quick to respond to issues!

Quality
3.0
Apartments are nice but they turned off our AC way to ealry!

Anonymous 21
Jan 04, 2024
Overpriced, Great location, 10/10 would recommend
I’ve overall loved living at Liberty Square! It’s expensive, but it’s been good. Parking in particular is expensive ($40 for above ground, $50 for underground), but usually there is enough parking in the lots if you know where to look. It’s super close to campus which has been really convenient

and the apartments aren’t bad quality. I’ve had a great experience there!

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Management
3.0
I know people who have had problems with management, but I personally haven’t had any major

problems with the management. I haven’t really had to go to them for too many things.

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Quality
3.0
I really have liked living in my apartment. It’s got some wear and tear of course,

but it’s overall clean and in good condition. Didn’t have any major apartment quality issues.

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Parker 22
Dec 23, 2023
Great location, Safe, Good roommate matching

Management
3.0
Management is a hit or miss

Quality
3.0
For the most part, little damage here and there

Anonymous 19
Dec 22, 2023
Great location, Younger Crowd, Safe
The apartment is a little run down but the management team has been great at fixing things! Also there are very friendly people!

Management
4.0
yes they are

Quality
3.0
They are decent

Spencer 21
Dec 21, 2023
Overpriced, Younger Crowd, Bad maintenance

Management
1.0
bad management. doesn't fix anything. super slow.

Quality
2.0
lotsss of repairs needed

Olivia 21
Dec 21, 2023
Caring management, Overpriced, Great location
Great place to live as a sophomore/returned missionary! Very social but kind of overpriced for how small the bedrooms are.

Management
4.0
Pretty good from my experience! Just have to remind a couple of times

Quality
4.0
Yes there’s enough storage for 4 people living there! Again the bedroom was more the size

for 1 person not 2

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McKenna 20
Dec 21, 2023
Great location, Safe, Poor management

Management
2.0
We didn’t have hot water for 3 weeks and management said that they wont reimburse residents,

even though they did not provide any alternative.

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Quality
3.0
Lots of storage! But the appliances are old and have lots of problems: our heater didn't

work for a whole winter, and our dishwasher was broken for about a year, but maintenance couldn’t seem to figure out what was wrong so it never got fixed.

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Grace 19-20
Dec 21, 2023
Good maintenance, Overpriced, Great location
Liberty Square is a fun/social place to live. The pool is amazing in the summer and they throw lots of events. I really enjoyed the maintenance and how they are always kind and quick to help. However, the apartments are run down and don’t provide enough room for the amount

of people living there. Parking underground is $50 a month, making my monthly rent almost $620 a month for a shared room and laundry not in unit. Fun place but extremely overpriced for the low quality management and run down apartments.

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Management
1.0
Not responsive at all. I was told a cleaning company was coming in to clean our

apartment before we all moved in, but this never happened. We moved in with mold everywhere that we had to clean ourselves. So once the year was up and they came to check our apartment, we got charged almost $75 EACH (6 people) for all the problems that came with the apartment when we first moved in. Luckily after calling and visiting the office multiple times, they removed the charges but it took me WEEKS to finally get ahold of someone who knew what was going on.

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Quality
2.0
The apartments were not clean when I moved in, the underground parking is not well kept

and not supervised either it seems. The lines are painted all over the place and they have had half the spots down there blocked off this year. It’s ridiculous to pay $50 a month to not even be able to find a spot.

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Anonymous 21
Dec 20, 2023
Great location, Poor management, Good maintenance
Not bad, not great. Management is very unhelpful except if you talk to the actual manager. Maintenance is great. Definitely overpriced, and they try to keep adding charges on you. Rooms were filthy when I moved in, but once cleaned they’re not bad. Laundry is overpriced and not great

Management
2.0
Very unhelpful, it felt as if they were trained to put all the responsibility on me

instead of them. They ignore the phones and only the actual manager acts like she cares

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Quality
4.0
Nasty apartments when I first moved in. But maintenance does a great job, and once you

clean it it’s solid

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Haley 19
Dec 20, 2023
Get ready to party, Safe, 10/10 would recommend
Super fun activities! Loved the Halloween party. The staff are always so nice and helpful! Super excited for next semester.

Management
5.0
The management always has an answer when I have a question. They are so nice and

helpful.

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Quality
5.0
The apartments are newly renovated and so clean. I love living here!

Anonymous 21
Dec 20, 2023
Great location, Run down, Overpriced
Liberty Square has a good environment and is in a great location, but rent is way too expensive for amenities that are broken, hardly ever open, or when availability changes all the time.

Management
5.0
Management is really responsive about stuff they want to be. When it comes to costs, flexibility,

and communication, however, they’re not the best.

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Quality
3.0
Apartments are pretty dang run down.

Anonymous 22
Dec 20, 2023
Good roommate matching, Bad maintenance, Overpriced
You know, I had pretty high expectations when moving to liberty square. I’d heard it was nice, and super social. Although I am living in Madison, which may contribute to my negative experience. I feel like it was pretty social, but management wasn’t great and my apartment was not that

nice.

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Management
2.0
Management was very ok I think. My apartment has not had control over the water temperature

at all, and we’ve sent in plenty of maintenance requests to no avail. That’s been frustrating. Other than that no complaints.

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Quality
3.0
They look clean at first, but then you notice the shower head is kinda disconnected from

the wall, there are some weird marks on the floors, baseboards are not great, and there is not cold from the kitchen. And when you shower it randomly changes from burning hot to freezing cold. No control at all over it.

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Anonymous 19-20
Dec 20, 2023
Overpriced, Great location, Younger Crowd
Apartments are old and most have mold, but they function well and have a lot of storage room. Most people complain about maintenance but I generally had good experiences with them.

Management
4.0
Hard to reach by phone and are generally quick at responding to emails.

Quality
3.0
Great storage, problem with mold, overall clean but old

Anonymous 19
Dec 15, 2023
Great location, Get ready to party, Poor management
Liberty Square has a great social scene, but the upper management of the facility is poor. We moved into our apartment in August, and arrived to an apartment that had been vacated without being cleaned, a broken swamp cooler, a dishwasher that flooded, and a ripped up floor panel in

the bathroom. We received a working swamp cooler in mid-November, after all the swamp coolers had been winterized. Large problems(like a burnt out swamp cooler and financial issues) do not get resolved quickly, as upper management seems to not care. Smaller maintenance issues get fixed quickly.

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Management
3.0
Upper management is difficult to contact.

Quality
3.0
The complex is pretty old but the units are refurbished. The layout of the units is

pretty nice, and there is a lot of kitchen space.

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Luke 23
Dec 14, 2023
Get ready to party, Safe, Worth the money
Liberty square is generally a great place to live. It is very social, has great amenities, and the price is right in the middle. The one complaint would just be that the hot tub and basketball hoop were broken for most of last semester, but they did end up getting

fixed. Theres also a volleyball group that reserves the gym almost every night and most of them don't even live at Liberty Square which was very frustrating. Wish there was something that could be done about that.

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Management
3.0
Management was pretty good compared to other places. They still try to charge your for everything

and sometimes fixed their amenities very slowly but overall pretty good. They fixed outlr water problems quickly and throw lots of parties.

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Quality
4.0
The apartment quality is good. Fairly clean and quite a bit of storage space for a

college apartment.

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Anonymous 20-21
Dec 14, 2023
Bad maintenance, Would not live here again, Overpriced
The apartments are not at all as they are advertised. Our floor plan was horrible and didn't give us much space for 6 people. Didn't even have room for 6 chairs in the kitchen. So many things broken or in poor condition in the apartment, and despite many maintenance requests

we were ignored and never helped. Seems like they're always looking for ways to make more money but don't actually care about our well-being in the apartment.

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Management
1.0
Never helped us when we asked.

Quality
2.0
If the apartments were as nice as advertised, it might be worth the money, but so

much is broken or in very poor condition.

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Katia 22
Dec 14, 2023
Overpriced, Safe, Nothing to write home about
My hot water was out for about a week and never got reimbursed for this. The bathroom does have some black mold as well. It is too expensive for what you get.

Management
2.0
Management always say we are woking on it, but dont actually get stuff done. They also

seem a little childish

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Quality
2.0
The apartments are older, and a little bit moldy

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