Rockland Apartments

now have to wait an entire month to receive a refund via check, which only adds to the inconvenience. This incident reflects broader issues with the complex. While the apartments are affordable, the quality leaves much to be desired. My heater frequently breaks, and the plumbing is outdated—leading to a hole in the ceiling of the clubhouse. Additionally, the dryers in the laundry room are inconsistent, sometimes working well and other times leaving clothes damp. I don’t expect luxury, but I do expect basic competence and accountability from management, and unfortunately, my experience suggests that both are in short supply here. For the same price, there are other apartments with better quality in both service and maintenance. That said, there are a few positives. The complex has a small but effective gym that’s convenient, and the outdoor fire pit is a nice touch for gathering with friends or relaxing. Also, I found the accounting office to be understanding once I got in touch with them—they acknowledged their mistake and took responsibility, which was a relief compared to the initial response I received.

set is solid, if somewhat limited. The pool table was broken for the majority of the semester. I have not tried the pool or hot tub. You can take a look for yourself and consider whether you would use them. Final Clean Check: (Check the images for the Job #2 list.) If you don't fulfill a single task you will be fined approximately $650. This is about half the contract's original price. ($1350ish) There is a pre check where cleaning crews come through and point out what you need to clean. However, there is no guarantee that the pre-checkers version of "clean" is the same as the managers. You must return your key and sign an agreement upon check out that you agree to the terms of the clean check operations or management will confiscate your deposit and fine you. You must check out in person or again you forfeit your deposit and will be fined. Rooms: Carpets look and felt extremely aged and frayed. I recommend getting a carpet for your room and your living room if you like to spread out on the floor. One desk to two people. Ample space for storage. Ethernet port. Light bulbs were extremely white, so I replaced them for a softer yellow. Laundry: Check the pictures. In summation, 1 load a week will cost $30. Parking: Extra fee for a parking pass. The parking is not covered. During winter semester, residents will randomly receive notices that cleaners will come and remove ice. Watch your door for these or you will be toed. Kitchen: Burners would randomly turn off during cooking. Microwave worked perfectly. Dishwasher cleaned things for the most part, if you are okay with some hard water build up and calcification. I cook tea and I would have to clean my kettle with white vinegar each time I used it because there was some much calcification. I eventually stopped using it for the hassle. Oven, sink, fridge, freezer, pantries, and garbage disposal all work perfectly. Living Room: The living room is about 18x23x9 (I'm only eyeballing it however) which is plenty. The tv by comparison is 55 inches. The sectional is comfortable and easy to clean. Eye strain is required at times if you play video games on the tv (small HUD information is quite small from 13ish feet away on a 55 inch screen). Vanity: I wish I had changed the bulbs to a more amber color but I couldn't find the lightbulbs at Walmart. The calking in the marble seams of the counter and the floorboards is spotty and colored, standing out like a sore thumb under the harsh white LEDs. Personal Opinion: I have relayed the facts of my residence in Rockland apartments and here is my personal conclusion concerning its quality; it is just my opinion, do with it as you will. Rockland Apartments, compared to other men's apartment contracts, is not a competitive apartment complex because the amenities, clean check procedures, interior, kitchen, and laundry facilities are inferior. For example, how does Rockland compare to The Roost? If you buy a singles contract at The Roost you will pay about the exact same price as Rockland ($1450) and if you get your security deposit back ($400), you will pay less than Rockland's $1350ish. This includes an indoor washer/dryer, and sleek apartment finishes/designs (check their website for comparisons, Marriot vs. Motel 6 anyone?). It is nearly the exact same distance from BYUI's campus. It has a reputation as being highly reputable with a solid management. It's amenities are consistently well-maintained. The Lodge, Northpoint, and the Cedar's are also, in my opinion, higher quality residential experiences for a slightly higher price. Rockland is not a quality residential experience compared to housing complexes in its price range. I cannot recommend anything but buying a contract elsewhere.

to management’s attention, they remain unresolved. If these issues aren’t fixed soon, I don’t think it’s fair to be charged the full rent. I might even consider asking for a refund if things don’t improve.

lights out during curfew, because my first two weeks. It was nothing but bright lights, and sleepless nights till 3am in the morning, with chlorine air to accompany you. To top it off, the Summers and spring time living make living inside one of the rooms near the pool make you feel like your in an oven, so goodluck getting AC to work. Bring your own fan. So, We had a flooding in one of our bathrooms, and I tried to look for the emergency Maintenance number, but to my shock I couldn't find it. I tried looking on my resident portal, and there was no number for it! Along with looking at their official website, and found nothing, looks like we're going to be waiting for maintenance until Monday. Sarcastically, we Might be flooding the entire complex and have to wait until monday to find aid! You'd be better off finding another apartment with the same prices, but better standards. This place makes Crestwood, look good. Though 2 stars for the amenities, there pretty nice.

had water sitting in it all semester. The tub water was putrid the majority of the semester. Was visibly green often and smelled awful. My apartment was leaking water from upstairs into our apartment through a windowsill. It was rancid water. Smelled like piss. Was never addressed. Even when we reported it 3 times. There was also no way to reach the manager. Still haven’t received my security deposit even though I passed my clean checks. So, not a great place.